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ZeeSports International does not accept returns or issue refunds after purchase. Once in the hand of the player, there are a multitude of factors that can affect the longevity and durability of the products that rest outside of the control of the vendor. Although we guarantee to our customers that our products are of the highest quality, there are many ways in which the player can maximize the longevity of their equipment, including but not limited to: bat knocking (offered as an add-on by ZeeSports with 10,000 machine knocks), oiling, the usage of scuff sheets, and general caution to avoid damage through external elements such as aggressive wear and unfavorable weather conditions. We hope you enjoy the usage of your equipment and do your part in ensuring the lifespan and continued quality of your products. Once the bat is knocked it will be deemed sold and there will be no exchange or return will be offered on the bat.