FAQs Page
Shipping & Delivery FAQs
Yes, we offer worldwide shipping, but additional costs will apply. Shipping fees are calculated at checkout. We run discounts and promotions throughout the year, so stay tuned for exclusive deals. Free shipping is available within the United States; however, this offer is not always valid. Please check our website or checkout page for current free shipping availability.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Shipping charges depend on your location. Local shipping is more affordable compared to international shipping. We offer multiple shipping providers at checkout, allowing you to choose the best option. Expedited shipping costs more, while standard shipping remains the most economical choice.
Yes, we provide customers with a tracking number once the item has been dispatched. If you haven't received your tracking number, please contact us at 703-485-4800 or email us at zeesportsinternational@gmail.com for assistance.
It depends on the order status. If you need to change the delivery address after placing an order, it will depend on whether the item has been dispatched. If the order has already been shipped, the address cannot be changed. However, if it hasn’t been dispatched yet, you may request a change by calling us at 703-485-4800. While we will do our best to accommodate your request, we cannot guarantee changes due to varying dispatch times based on our working schedule.
No
If your package is delayed after dispatch, the issue is likely with the logistics company. In this case, please contact us at 703-485-4800, and we will reach out to the shipping provider to inquire about the delay. Please note that weekends and special events are common causes of shipping delays. However, we are committed to providing full support in resolving the matter.
Free shipping always depends on the ongoing offer. If an offer is available, it applies for a limited time within the United States; however, Alaska is not included. International shipping charges will apply. Since this promotion is time-limited, please check the offer details before placing your order.
It depends on the situation—sometimes cancellations are possible, and sometimes they are not. Since we pay the logistics company for your order, once the payment is made, we cannot cancel it. However, if you contact us at 703-485-4800 before the payment is processed, we may be able to assist. While we cannot guarantee a cancellation, we will do our best to support you.
It is very rare for an item to be lost by logistics companies. However, if you believe your package is lost, please contact us immediately at 703-485-4800. We will reach out to the logistics provider and do our best to resolve the issue. Your support and satisfaction are our priority.
It depends on our business hours and working schedules. While we may be able to ship on weekends, it is not guaranteed, as logistics companies also have their own weekend schedules. However, we will do our best to ship your order on the weekend, but we cannot guarantee it.
Yes, when you reach the checkout page, you will see shipping costs and estimated delivery times from different logistics providers. You can choose the option that best suits your needs. Faster shipping will cost more, while standard options are more affordable. Simply select your preferred shipping method from the available choices.
Returns & Refunds FAQs
Please visit our Return Policy Page.
You must call us at the provided number before returning any items. If we approve the return, simply prepare the item for return shipping. Returned items must be in their original, unused condition as received. The customer is responsible for return shipping costs. For assistance, contact us at 703-485-4800 or email zeesportsinternational@gmail.com—we’re here to help. Also please visit our Return Policy page
The return time limit depends on the logistics provider and your location. Please visit our Return Policy page for detailed information.
Returns depend on the time limit, and the item must be in its original packaging. Please visit our Return Policy page for more details.
No
We always deliver new and original products, ensuring they are not defective from our side. However, if the item is damaged due to logistics mishandling, please contact us immediately at 703-485-4800. We will assist you in resolving the issue as quickly as possible.
Refund processing time varies. It can take as little as 3 days or more than 10 days, depending on bank processing times and working hours. The timeframe may fluctuate, but we will do our best to process your refund as quickly as possible.
Once the item is returned, you will receive a refund. However, a restocking fee may apply. Please visit our Return Policy page for full details.
No
This is highly unlikely, as we always ship the exact product you ordered, matching the images shown on our store. However, if you believe you received the wrong item, please contact us immediately at 703-485-4800, and we will assist you in resolving the issue.
No, we do not cover return shipping costs. The customer is responsible for all return shipping expenses.
Customers are responsible for return shipping costs and will receive a return tracking number from the logistics provider to track their parcel. As mentioned earlier, refunds typically take 5 to 10 business days to process. For more details, please visit our Return and Refund Policy page.
No
We always ship the exact item shown on our product page. However, minor variations may occur due to natural factors—for example, if a bat description mentions 10 grains, but the bat has 8 grains, this is a natural variation and does not mean the product is different. Product descriptions highlight features, and slight differences do not affect quality or authenticity. If you have any concerns, please contact us at 703-485-4800, and we will be happy to assist you.
No
No
If you are serious about your situation, this shouldn’t happen. please refer to our Return Policy page for detailed information. Returns outside the allowed timeframe may not be accepted.
You can always reach us at 703-485-4800 or email zeesportsinternational@gmail.com for any return-related inquiries. We’re happy to assist you!
No
We’re here to help and ensure your satisfaction. Please call us at 703-485-4800, and we’ll do our best to assist you.
Market-Related FAQs
We offer a wide range of cricket brands, from well-known global names to specialized manufacturers. Additionally, we produce our own ZeeSports products. As a retail business, we carry an extensive selection of cricket gear. To see the full list of brands we sell, visit our homepage and scroll down to view the brand logos.
Yes, we only sell 100% authentic products. As a verified wholesaler of cricket gear, we take pride in offering genuine, top-quality products. Authenticity and quality are our top priorities.
You can check the remaining quantity on the product page. If you're interested in a special product that’s out of stock, call us at 703-485-4800, and we’ll do our best to arrange it for you. Buy before it’s gone!
Yes! We offer various discounts and promotions, including clearance sales and special offers. Visit our website to check the latest deals and updates on ongoing discounts.
Yes, we offer seasonal sales throughout the year. Visit our website to stay updated on the latest discounts and special offers.
We recommend visiting our YouTube channel to see detailed reviews of cricket bats. For a real-time comparison, call us directly at 703-485-4800, and our experts will guide you in choosing the right product.
Yes! We offer cricket jerseys, shirts, and trousers, including team discounts for bulk orders. Visit our Uniforms page for more details, or call us at 703-485-4800 for team discount inquiries.
Yes, you can! To place a pre-order, please call us at 703-485-4800 for availability and details.
The price of each product is displayed on its respective product page. Simply visit our website and browse the items to view their prices.
We do not offer price matching, as prices vary based on market conditions, promotions, and supplier costs. However, we strive to provide competitive pricing and great value for all our customers.
Yes! We offer a wide range of cricket gear specifically designed for kids. You can find youth-size bats, pads, gloves, and more in our store. Visit our website to explore our collection.
Yes, you can purchase signed cricket bats from our physical store or by calling us at 703-485-4800. However, availability is limited since these items are rare and sell out quickly. Please call us to check current stock.